Contact: Jay Hubbard
Mail: Piedmont Locating Services, PO Box 1486, Liberty, NC 27298
Piedmont Locating Services (PLS) is committed to providing our customers with the most accurate utility locating service available anywhere. We employ state of the art electromagnetic signal tracing and radar imaging technologies, however, no method of underground utility locating can ever guarantee 100% accuracy or completeness.
We view our relationships with our clients as a partnership, and expect the same in return. The more information we are provided about what we should expect to find on a particular site, the more complete and efficient our work will be.
Many variables, including, but not limited to age and condition of the facilities in question as well as soil type, mineralization, and moisture content can adversely affect the ability of our equipment to find and trace some utilities, and on rare occasions may even result in errors or omissions beyond our control.
At PLS we understand these limitations and strive to minimize such situations using a combination of proven electromagnetic signal tracing and ground penetrating radar technologies. There are several things our clients can do to improve our efficiency and accuracy.
Prior to the commencement of work clients shall provide PLS with all available information relevant to any given project, including, but not limited to:
- available schematics, plans, or as-built drawings (PDF format preferred)
- at least one on-site contact, including name, title, telephone number and/or email address
- access to all utility buildings, rooms, locked gates, within the area of investigation
- any and all one-call ticket numbers pertaining to each specific project
PLS shall not be held liable for damage to any utility not shown on prints, maps, plans, as-built drawings or other documents provided, having no serviceable connection point or visible surface structure within the requested area of investigation, or not otherwise made known to us.
PLS specializes in locating private utilities not owned or maintained by local electric, telecommunications, gas, water, or sewer operators, and we assume no liability for excavation related damage to any utility owned or maintained by public utility providers (i.e, Duke Energy, AT&T, Time Warner, Piedmont Natural Gas Company, etc.) which would typically be protected via state mandated one-call services (i.e, NC One-Call, PUPS, Miss Utility, ULOCO, etc.).
North Carolina law stipulates that “a person planning to excavate shall notify each utility owner having underground utilities located in the proposed area to be excavated, either orally or in writing, not less than two nor more than 10 working days prior to starting, of his intent to excavate.”
Employing Piedmont Locating Services does not fulfill this legal obligation and we assume no liability for any client or property owner’s failure to comply with NC law. In the course of our work there are times when we must mark facilities owned by public utility providers in order to eliminate them from our search process. Marks placed on public utilities to facilitate this process should never be relied upon in lieu of contacting public utility locators as mandated by state or federal law. Always call 811 before you dig.